This Privacy Policy describes how aptixDoc, other products and Servies, owned and operated by Configured Solutions Pvt. Ltd., collects, uses, stores, and protects personal information (“Personal Data”) from users accessing our website, platform, products, or services.

By using our website or submitting any information through our forms, you consent to the practices described in this Policy.

1. Information We Collect

We may collect Personal Data through:

Online forms submitted on our website (e.g., inquiries, sign-ups, trial requests, license requests, partner forms, or any other forms we may add).

• Communication channels, including email, phone, or messages sent to our support or sales team.

• Automated systems, internal tools, or third-party processors that assist in receiving, routing, and managing form submissions.

• Website usage data, such as device information, browser type, IP address, and interactions with our site (collected automatically by analytics or hosting providers).

• The exact information collected may vary depending on the form or interaction and may be updated or expanded in the future.

2. How We Use Your Information

We use Personal Data for purposes including: Processing inquiries, requests, and submissions

Providing information, trials, demos, or licenses

• Communicating about service updates, product changes, and marketing communications

• Responding to support or partner requests

• Improving our website, products, and user experience

• Internal business operations, analytics, and security

• Compliance with legal or regulatory requirementsWe do not sell or rent your data.

3. How We Store and Protect Your Information

Personal Data may be stored and processed using:

• Internal systems

• Secure cloud services

• Enterprise communication tools

• Encrypted storage solutions

• Authorized third-party service providers
  
  

We maintain reasonable administrative, physical, and technical safeguards to protect your information
No system is completely secure, but we follow industry-standard practices.

We do not publicly disclose our full technical infrastructure for security reasons.

4. Sharing of Information

We may share Personal Data only with:

• Authorized employees or teams within our organization

• Trusted third-party service providers who support our operations (e.g., email delivery, hosting, workflow automation, analytics)

• Regulatory or legal authorities when required by law

• Partners or resellers, only when explicitly relevant to your request

• We do not share Personal Data with:

• Unrelated third-party advertisers

• External marketers

• Data brokers

  
  

All third-party processors are required to comply with confidentiality and data protection obligations.

5. Your Choices & Rights

You may:

• Request access to the Personal Data we hold

• Ask us to correct or update your information

• Request deletion of your information

• Opt out of marketing communications at any time

• Withdraw consent wherever applicable

  
  

To exercise these rights, contact us via the email listed in the “Contact Us” section.

6. Data Retention

We retain Personal Data for as long as necessary to:

• Fulfill the purpose of collection

• Comply with legal and regulatory obligations

• Maintain records for business operations

  
  

Retention periods may vary depending on the type of data and nature of interaction.

7. Cookies & Tracking

Our website may use:

• Cookies

• Performance trackers

• Analytics tools

• Session identifiers
  
  

These technologies help us analyze traffic, improve functionality, and understand user interactions.

You may disable cookies in your browser, but some features may not function correctly.

8. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their:

• Privacy practices

• Content

• Security

• Data usage

  
  

Users should review third-party policies independently.

9. Children’s Privacy
  

• Our services are not intended for individuals under 18.

• We do not knowingly collect data from minors.

  
  

If you believe a minor has submitted data, Contact Us for prompt removal.

10. On-Prem Deployments & Client Data

For On-Prem license deployments:

• The client is responsible for securing and managing their infrastructure, access controls, and internal data.

• We do not store or have access to documents processed on On-Prem systems unless explicitly provided for support purposes.

• The client remains the data controller for all documents processed in their environment.

• We are not liable for data loss, security incidents, or operational failures on client-managed infrastructure.

11. Changes to This Policy

We may update this Privacy Policy periodically.
Revisions will be posted on this page with an updated “Last Updated” date.

12. Contact Us

For privacy-related questions or requests, contact:
support@configureds.com